Validity

This pass is valid for 7 day / week (unrestricted) access for the 2022-2023 season.

Purchaser Terms & Conditions

Student Passes
- Students (18 – 29) must be enrolled full-time, during the winter term covered by the season pass, at an accredited Canadian College or University.
- CMR requires proof of full-time enrollment at an accredited Canadian college or university in order for passes to be issued. Valid documentation is as follows:
  - Course Timetable
    - Must be from the Office of the Registrar or printed from the school’s official website. If from the website, the school’s internet address must be clearly indicated.
    - Clearly state the student’s name
    - State the course length and the number of hours in a course of program per academic session
    - Clearly indicate the semester of study or academic year
  - Proof of Enrollment Letter
    - Must be on the school’s letterhead
    - Clearly state the student’s name
    - Clearly indicate the semester of study or academic year
    - Indicate the courses or program studied
    - State that the student is enrolled/registered at the school
- Students enrolled within an unpaid internship are eligible for student rates whereas students enrolled within paid internships or apprenticeships are not eligible for student rates.
- Failure to provide proof of enrollment will result in an increase to the current adult season pass rate.
All prices are exclusive of GST and are subject to change.
Age cut-offs are based upon the age at time of purchase.
Your season pass is for your personal use only. It is not transferable and is not available for resale.
Season passes will be revoked if anyone else is caught using your pass whether you are aware of it or not. You are responsible for the use of your pass at all times unless it has been reported lost or stolen.
All pass holders must sign a release of liability prior to receiving their season pass. Those under the age of majority (under the age of 18) must have a parent or legal guardian sign on their behalf.
Pass holders must show picture I.D with proof of age and address when picking up their pass. Students must show proof of enrollment (course timetable / letter from registrar) at time of pass pick up.
Season passes remain the property of Castle Mountain Resort.
Pass holders caught skiing in a closed area may have their skiing / snowboarding privileges revoked for the season with no refund.
A $29.00 administration fee may be charged to reissue any lost or stolen passes.

Refund Eligibility & Season Pass Insurance

There are no refunds of season passes, except in instances where season pass refund insurance has been purchased and certain eligibility criteria are met.
Season pass insurance must be purchased at the time of initial purchase. It cannot be added onto your purchase at a later date.
Season pass refund insurance carries a cost of $39 / individual or $99 / family, plus GST.
Season pass refund insurance covers the following:
- Injury, illness, or death of an insured that prevents participation in skiing or snowboarding during the season.
- Transfer by the current pass holder’s employer necessitating a change of residence outside of a 300 km radius from Castle Mountain Resort.
Season Pass Insurance does not cover:
- Intentional self injury.
- Pre-existing condition or disorders (unless the insured is hospitalized as a result).
- Acts of God, pandemics, fire, vandalism, labour disputes, weather conditions, or mechanical failures.
Refund Calculation Methodology:
- Prior to Opening Day – 100% less the initial cost of season pass refund insurance.
- In Season – Passholders will receive a 1% refund for every day short of our 100^th operational day, less the initial cost of season pass refund insurance.
- Refunds will not be issued to any guest making a request for refund on or after our 100^th operational day of the season.
The number of days skied does not factor into the refund schedule calculations.
All refund requests must be submitted in writing to CMR Guest Services and must be accompanied by a doctor's note OR a letter from your employer.
Refunds will be calculated from the date your written request is received with any / all supporting documentation.

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